Artificial intelligence (AI) is the mimicking of human thought and cognitive processes to solve complex problems automatically. AI uses techniques for writing computer code to represent and manipulate knowledge. Different techniques mimic the different ways that people think and reason (see case-based reasoning and model-based reasoning for examples). AI applications can be either stand-alone software, such as decision support software, or embedded within larger software or hardware systems.
AI has been around for about 50 years and while early optimism about matching human reasoning capabilities quickly has not been realized yet, there is a significant and growing set of valuable applications. AI hasn’t yet mimicked much of the common-sense reasoning of a five-year old child. Nevertheless, it can successfully mimic many expert tasks performed by trained adults, and there is probably more artificial intelligence being used in practice in one form or another than most people realize.
AI theory has come out of the lab and thanks to advances in computing power and fast changing modes of communication the technology is now providing real business benefits and helping to deliver great customer experiences.
AI technology has been deployed by many businesses to help reduce operational costs, make efficiency gains, generate revenue and enhance customer and employee experiences. AI is a relevant and powerful business tool and in many cases can self-fund within the first six months of deployment. Companies who need to reduce cost to serve and improve customer experience should have AI in their strategy.
Reducing cost to serve is an ongoing priority for most business leaders. The cost of effective employees is one of the most prohibitive factors in providing a quality service to customers. Hiring human staff to do lower value, repetitive tasks is not only a significant cost burden, but can prove motivationally challenging for the employees too.
Think of how the world changed with the development of the mobile phone and the advent of the internet. These were major changes in how businesses and indeed society operated, The unstoppable presence of “artificial intelligence” will also have a profound effect on markets, business organizations and culture.
Smart machines—those that can learn and make decisions autonomously—have become a reality. Kagiso Interactive develops computer-based systems that exhibit intelligent behaviour in complex situations. Kagiso Interactive’s applied solutions solve problems, communicate with people in new ways, and interact with the physical world. Really intelligent applications will only be achievable with artificial intelligence and it is the mark of a successful AI software designer to deliver functionality that can’t be delivered without using AI.
We work closely with customers to move them from manual information management into the world of advanced analytics. Our approach allows analysts to shift from raw data scanning to the creation of important, actionable intelligence.
We employ subject matter experts who have made AI their subject of academic study. Being able to strip away the marketing gloss to provide real interpretations of the capability of vendor technology means our clients can be assured that the solution we deploy will deliver the operational and financial benefits envisaged at the planning stages.
Our approach is that an AI solution is developed to meet the stated objectives of the business (not the other way around), this way results and expectations can be measured effectively, We deliver software systems to help our customers solve problems that defy traditional approaches.
Our software development, implementation, and technology transfer services ensure the successful deployment of effective, long-term solutions.
Kagiso Interactive’s AI Services can help with the design, review and implementation of your contemplated AI system
Implementing AI and expert systems can be a fairly significant undertaking, and is usually at the heart of the system value proposition itself. By utilizing members of our team that are working with a broad set of algorithms and approaches on a daily basis, the time and costs associated with your project can be greatly reduced. We can even just review and provide written analysis of your project status, in addition to optionally building and integrating. Systems can be stand-alone PC – based or fully web-based. Hosted, local or embedded.
We can quickly determine which type of AI technology is most appropriate for your application. There are many different types of AI technologies – Classifier Systems, Genetic Algorithms, Bayesian Networks, Fuzzy Logic, Natural Language Processing and Understanding, path-finding, neural networks, and even statistical and analytics-based rules systems. Our approach is to design the system that meets your needs best. Often times, this will involve more than one best of breed approach.
• Behavioral Tracking, Prediction and Recommendation
• Robotics – Movement, Decision Making
• Situational Analysis and Threat Analysis
• Natural Language Processing
• Medical Diagnostics, Symptom Navigation and Dependency
• Medical Patient Treatment and Therapy Management
• Chat bots (interactive computer avatars)
• Pattern recognition – image, signal or sequence based
• Next Sequence Prediction – finance, genetics, games, behavior
• Identity Systems
• Games – non-player character behaviors
• Advanced decision simulation for entertainment, defense
• Automated customer service and management
• Business and Industrial process automation
• Financial Guidance and Support
• Surveillance Systems Monitoring Prediction and Analysis
• Bioinformatics tools and databases
• Cognitive assistants that reason, learn, and accept guidance to provide effective and personalized support to humans
• Natural language technology and applications
• Autonomous ground vehicles using Artificial intelligence
• Voice Recognition & Computer Speech